Check the product description for fabric composition, lining, care instructions, and the pieces included in the price.

A styled photograph may include accessories or separate garments. Please use the “What’s included” section to confirm whether you’re buying a single kurta, a two-piece set, or a set with a dupatta. If something is unclear, send us the product link before ordering.

Start with the size guide on the product page, as fit can vary between styles. Check whether the measurements describe your body or the finished garment, and read any fit notes before selecting.

Still unsure? Email:prianjali@houseofprianjali.com with the product name, your usual size, and any measurements you’re comfortable sharing. We’ll help you understand the fit before you order.

Available payment methods and any applicable charges are shown at checkout before you confirm your order. Check the options shown for your order to see whether Cash on Delivery is available.

If money is debited but you do not receive an order confirmation, check your spam folder, then contact us with the transaction reference and the email or phone number used at checkout. Never share your payment OTP, PIN, or card security code.

We deliver to serviceable PIN codes within India. Shipping charges are calculated at checkout.

See our Shipping Policy for dispatch timelines, estimated delivery times, and details for ready-stock and made-to-order items. Delivery estimates are not guaranteed arrival dates.

Use the tracking details supplied after dispatch. If you need help finding them, contact us with your order number.

If tracking shows a delay, check the courier’s latest estimated delivery date. If that date has passed, or your parcel is marked delivered but has not arrived, contact us with your order number and a brief description so we can investigate.

Please read our Returns, Exchanges and Refunds Policy for eligibility, request deadlines, item-condition requirements, charges, and refund timelines.

For help with your order, email prianjali@houseofprianjali.com with your order number and the item concerned.

We’re here to help put it right. Email prianjali@houseofprianjali.com as soon as you notice the issue, including your order number and a description of what happened.

Clear photographs of the item, packaging, and shipping label can help us investigate faster. Keep the item and packaging while we review the issue, and avoid washing or altering the garment.

We’ll explain the next steps and the replacement or refund options applicable to your case.

Contact us as soon as possible with your order number and the exact change you need. Please read our Cancellation Policy for the applicable terms.

A request is confirmed only when our team acknowledges that it has been completed.

Email prianjali@houseofprianjali.com or call +91 84477 57359. Include the email address or phone number used at checkout so we can find your order.